Job Details

A Little About Us

Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900+ Million people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.

The Order to Cash (OTC) process at Yahoo is very critical considering the importance of managing working capital and complex regulations across the globe along with maintaining healthy customer relationships. We partner with a variety of teams such as Sales, Sales Operations, Legal, Tax, Accounting, Audit, Treasury and Corporate Applications teams to make sure the Order to Cash operations are running efficiently and effectively, contributing to the overall success of Yahoo. Customer interactions and relationships play a key role in achieving the objectives of this function, as well as adherence to internal controls, processes and policies, and adherence to applicable regulatory compliance.

The Sr Cash Application Analyst is part of the OTC team, which is responsible for all the activities related to delivering services to, and collecting payment from, our customers.  Five primary teams make up the OTC department - Credit Assessment, Order Quality, Billing, Collections and Cash Application.  The faster and more efficient our ordering process is, the happier and more loyal our customers will be to Yahoo and the company’s future revenue growth. The ultimate task of the Cash Apps team is to ensure that payments are applied timely and accurately

We work hard, we work smart and we like to have fun along the way!  We are proud of our culture where employees feel valued for their work and their accomplishments.

A Lot About You

We are looking for someone who is detail oriented and has an analytical mindset with a problem-solving attitude. He/she must be able to work independently and also collaborate with others through strong communication and interpersonal skills. He/she has an understanding of basic accounting principles, systems and processes, which is critical for day-to-day activities and the integrity of our financial data. The ability to prioritize work, juggle multiple tasks and meet deadlines are some of the qualities we are looking for in a potential Yahoo.

Yahoo is a large company with complex challenges and lots of opportunities, and we are looking for someone who gets excited about new projects and can use their experience to establish new processes, incorporate new products into existing workflows, identify solutions, etc.

This role requires working various shifts (early morning, late evening, night shifts) as we are part of a global shared services team and support all regions.

Your Day

• Build strong relationships with with partnering team to achieve overall Order to Cash process efficiency
• Reconcile, post and apply a high volume of payments received based on remit, research, etc.
• Research and resolve historical unapplied cash as part of account reconciliations
• Prepare and present complete documentation in order to initiate client refunds
• Create process documentation as Yahoo creates/updates products, systems, etc.
• Perform root cause analysis and recommend and develop processes which prevent recurring issues
• Support the adoption of new company initiatives by participating in user acceptance testing for updated systems, processes, and products
• Perform internal and SOX compliance testing, including population reporting, sample support pulls and walkthroughs of audit documentation with internal and external auditors
• Evaluate audit findings and implement appropriate corrective actions, as needed
• Identify process improvements and partner with OTC leadership on solutions
• Consistently achieve recurring operational standards
• Create and maintain performance reporting on team metrics
• Lead special projects and report progress, findings, recommendations, etc. to leadership
• Coordinate and facilitate training for new hires

Qualifications

• Bachelor’s Degree or equivalent
• Preferred experience 7+ years
• Experience serving a leadership/mentor role to peers and staff team members
• Proven experience identifying and implementing process improvements
• Proven experience working with key controls, internal/external auditors, populations, support and SOX testing
• Previous relevant experience with full ownership of end to end process required
• Outstanding MS Excel skills, including pivots and vlookups
• Meticulous attention to details
• Knowledge of large order and invoicing systems (ie. Oracle, Salesforce, etc.) preferred
• Proficient with Google Suite products

Important notes for your attention

Applications: 

All applicants must apply for Yahoo openings direct with Yahoo.  We do not authorize any external agencies in India to handle candidates’ applications.   No agency nor individual may charge candidates for any efforts they make on an applicant’s behalf in the hiring process.  

Our internal recruiters will reach out to you directly to discuss the next steps if we determine that the role is a good fit for you.  Selected candidates will go through formal interviews and assessments arranged by Yahoo direct.  

Offer Distributions: 

Our electronic offer letter and documents will be issued through our system for e-signatures, not via individual emails.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.