Job Details

About the Role:

We are seeking a highly driven and experienced Finance Operations Manager to oversee and manage end-to-end finance operations. This role is responsible for ensuring efficient service delivery,maintaining financial accuracy, managing teams, and driving process improvements across core accounting functions.

Job Summary:

The Finance Operations Manager will lead multiple finance processes including Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R), ensuring compliance, accuracy, and timely delivery. The role requires strong leadership, stakeholder management, and operational excellence to support business and client objectives

Requirements

• Required Qualifications & Experience:
• Bachelor’s degree in finance, Accounting, or Commerce (MBA / CA / CPA preferred)
• 8–14 years of experience in finance & accounting operations
• Minimum 4–6 years of experience in a managerial or leadership role
• Strong exposure to AP, AR, GL, R2R, P2P, and O2C processes
• Experience in shared services / BPO / KPO environment preferred

Preferred Qualifications:

• Experience working with global clients (US/UK/Australia regions)
• Exposure to automation tools (RPA, AI-driven finance solutions)
• Certification in Lean / Six Sigma or process improvement methodologies

Responsibilities

Operations Management

• Oversee end-to-end finance operations including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), and financial reporting
• Ensure timely completion of month-end, quarter-end, and year-end closing activities
• Design and document Standard Operating Procedures (SOPs) for all finance activities
• Define and implement KPIs, SLAs, and performance metrics aligned with business goals
• Monitor daily operations to ensure accuracy, productivity, and adherence to SLAs and KPIs
• Manage workload distribution and resource planning for optimal team performance

Team Leadership & People Management

• Lead, mentor, and develop a team of finance professionals
• Set performance goals, conduct appraisals, and provide continuous feedback
• Drive a high-performance culture focused on accountability and quality
• Support hiring, onboarding, and training of team members

Client & Stakeholder Management

• Act as a key point of contact for internal stakeholders and external clients
• Ensure effective communication and alignment on deliverables and expectations
• Handle escalations and resolve issues in a timely and professional manner
• Participate in client reviews, governance meetings, and business discussions

Process Improvement & Transformation

• Identify process inefficiencies and implement improvements to enhance productivity and accuracy
• Drive automation and standardization initiatives across finance operations
• Support transitions, migrations, and new process implementations
• Leverage tools and technology to improve reporting and operational efficiency

Compliance & Risk Management

• Ensure compliance with accounting standards, company policies, and regulatory requirements
• Maintain strong internal controls and governance frameworks
• Support internal and external audits and ensure timely closure of audit findings
• Identify risks and implement mitigation strategies

Reporting & Analytics

• Prepare and review financial reports, dashboards, and MIS reports
• Track key performance metrics and provide insights to senior management
• Use data-driven analysis to support decision-making and business planning.