Terms of Use and Policies

1. Acceptance of Terms

   1. This website and the Services (defined below) are owned and operated by AdmirablePro, having its principal place of business in Delhi, India (hereinafter referred to as “we”, “our”, or “us”). These Terms of Use and Policies (also referred to as the "Terms") apply to this website and any other domain or subdomain owned or operated by us (collectively referred to as the "Website"). For any queries regarding these Terms, you may contact us at hello@admirablepro.com.
   
   
   2. By accessing this Website or using our Services, you agree to accept these Terms along with all applicable laws and regulations. You are responsible for complying with all applicable local laws and regulations. If you do not wish to be legally bound by these Terms, you must not access this Website or use our Services. We may modify these Terms at any time without prior notice, and such changes will take effect immediately upon being published on this Website.
   
   
   3. If you are using our Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not have such authority, you are not permitted to use our Services on behalf of that entity. Our Services are available only to persons and legal entities that are legally capable of entering into binding agreements under applicable law.
   
   

2. Definitions

   1. “Content” means any text, articles, images, videos, graphics, software, audio, information, deliverables, reports, financial models, dashboards, or other materials made available on this Website or provided as part of our Services.
   
   
   2. The “Service” or “Services” refers collectively to this Website, all related web pages and subdomains, any affiliated or successor websites, communications sent by us (including emails), and all content, deliverables, and offerings related to our FP&A services. Our Services include, but are not limited to, financial modeling and forecasting, budgeting and variance analysis, dashboard creation, and MIS reporting. The scope of our Services is limited to FP&A and MIS support and is indicative in nature. Our Services do not include accounting, accounts payable, accounts receivable, treasury management, audit, taxation, legal, regulatory, or other finance or compliance functions unless explicitly agreed in writing.
   
   

3. Service Plans, Scope, and Engagement Terms

   1. Our FP&A Services are delivered based on the scope, priorities, and deliverables agreed under the selected plan (Starter or Standard), and not on a fixed hourly allocation. Each engagement follows a structured, outcome-driven approach aligned with the client’s business requirements and operational needs.
   
   
   2. Our ability to deliver the Services depends on timely access to accurate data, systems, information, and inputs provided by the client. We are not responsible for any delays, inaccuracies, or outcomes arising from incomplete, inaccurate, or delayed information provided by the client.
   
   
   3. Any timelines, turnaround times, or delivery estimates communicated by us are indicative only and shall not be considered guaranteed unless explicitly agreed in writing.
   
   
   4. The scope of work is defined at the start of the engagement and may evolve based on business needs. Any requests outside the agreed scope, or that require additional effort or materially increase workload, will be subject to revised commercial terms or handled under a separate agreement at our sole discretion.
   
   
   5. We operate on a fair usage and priority-based delivery model. While we aim to support reasonable business requirements, we reserve the right to manage workloads, reprioritize tasks, and defer lower-priority requests to maintain service quality and operational sustainability.
   
   
   6. Nothing in this engagement shall be construed as creating an employer-employee relationship, partnership, or joint venture. We act as an independent service provider at all times.
   
   
   7. The Starter plan is a short-term, fixed-scope engagement intended for initial assessment and FP&A setup. Any continuation of Services beyond this period requires transitioning to the Standard plan.
   
   
   8. The Standard plan is an ongoing FP&A engagement with a minimum 6-month commitment. Services are delivered on a continuous, priority-based model and do not include guaranteed turnaround times, unlimited task capacity, or dedicated full-time resource allocation unless explicitly agreed in writing.
   
   
   9. Clients are expected to provide timely inputs, system and data access, and feedback. Any delays in client-side dependencies may impact delivery timelines and shall not constitute grounds for refunds, service credits, or extensions.
   
   
   10. We may use employees, consultants, subcontractors, automation tools, AI-enabled tools, or third-party software platforms in connection with the delivery of the Services, provided that such use does not materially reduce the agreed scope of Services.
   
   
   11. We reserve the right to define execution methodology, tools, and delivery approach as required to efficiently deliver the agreed scope of Services.
   
   
   12. Unless explicitly agreed in writing, our engagement does not include real-time availability, on-demand support outside agreed communication channels, or adherence to specific client working hours or time zones.
   
   

4. Billing, Payment Terms, and Refund Policy

   1. The Starter plan is billed as a one-time fee, payable in advance before the engagement begins.
   
   
   2. The Standard plan follows a subscription billing model, with payments made in advance on a monthly basis or under prepaid engagement terms (e.g., 6 or 12 months) at discounted rates, as agreed. All plans remain subject to the applicable minimum commitment period specified in these Terms or agreed separately in writing.
   
   
   3. All invoices are issued in USD or another mutually agreed currency and must be paid through our designated payment methods within the due date specified in the invoice. We reserve the right to withhold commencement, continuation, or delivery of the Services until payment is received in full.
   
   
   4. For the Standard plan, a minimum 6-month commitment applies. Early termination does not entitle the client to a refund for any unused portion of the engagement.
   
   
   5. All fees paid are non-refundable once the engagement has commenced, regardless of usage, client inactivity, early termination, or unutilized service capacity. No refunds, credits, or adjustments will be provided for partial usage, changes in business requirements, or dissatisfaction with outcomes, provided the Services have been delivered substantially in accordance with the agreed scope.
   
   
   6. In case of delayed or missed payments, we reserve the right to pause services immediately until payment is received, without liability for any resulting delays, missed timelines, or business impact. We may also charge applicable late fees or interest on overdue amounts, if permitted by law.
   
   
   7. We reserve the right to suspend or terminate the Services, with or without notice, in cases of non-payment, breach of these Terms, unlawful activity, or misuse of the Services, without any obligation to provide refunds, credits, or continued access to the Services.
   
   
   8. We reserve the right to revise pricing, fees, billing structures, or payment terms at any time by updating the same on this Website or through other reasonable means. Any such changes will apply prospectively to subsequent billing cycles, renewals, or new engagements.
   
   
   9. Unless otherwise stated, all fees are exclusive of applicable taxes, duties, levies, or governmental charges. Clients are responsible for any applicable taxes associated with the Services, excluding taxes based on our income.
   
   

5. Privacy Policy

   1. At AdmirablePro, we are committed to protecting the confidentiality and integrity of your personal information in connection with our services.
   
   
   2. We collect personal information only for legitimate business purposes, including communication, service delivery, account administration, and improving our Services. The purpose of data collection will be communicated at or before the time of collection wherever applicable.
   
   
   3. In the course of service delivery, we primarily operate within client-provided systems and tools (including cloud storage platforms, collaboration tools, and FP&A software). Unless explicitly agreed in writing, we do not independently host, transfer, or store client data outside such systems.
   
   
   4. Clients retain full ownership and control over their data and are solely responsible for data accuracy, backups, and access control management within their systems.
   
   
   5. While we implement commercially reasonable safeguards to protect information, no method of transmission or storage is completely secure. Accordingly, we do not guarantee absolute security and shall not be liable for unauthorized access, data breaches, or losses arising from third-party systems, cyber attacks, or client-managed environments.
   
   
   6. We will use commercially reasonable efforts to maintain the confidentiality of non-public client information shared with us in connection with the Services and will not disclose such information to third parties except as required for service delivery, legal compliance, or with the client’s consent.
   
   

6. Client Responsibilities and Intellectual Property

   1. Clients are responsible for providing timely and accurate access to the data, systems, and information necessary for service delivery. Clients agree to reasonably cooperate in review processes, provide feedback where required, and promptly communicate any changes in business structure, strategy, or operations that may impact our deliverables. We shall not be responsible for any delays, errors, or outcomes arising from incomplete, inaccurate, or delayed client inputs.
   
   
   2. All content available on this Website, including but not limited to text, graphics, logos, branding, layouts, and materials, is the exclusive property of AdmirablePro and is protected under applicable intellectual property laws. You may not copy, reproduce, modify, republish, distribute, or commercially exploit any material without our prior written consent. Unauthorized use may result in legal action.
   
   
   3. All deliverables (including reports, financial models, dashboards, and outputs) created specifically for the client shall become the client’s intellectual property upon full payment of all applicable fees. However, we retain all rights, title, and interest in our underlying methodologies, frameworks, templates, tools, automation systems, proprietary processes, and know-how used in delivering the Services, unless explicitly agreed otherwise in writing.
   
   
   4. We reserve the right to use non-confidential, anonymized, and aggregated insights derived from our work for internal improvement, benchmarking, and marketing purposes, provided no client-specific confidential information is disclosed.
   
   

7. Indemnity and Limitation of Liability

   1. Our Services are provided on an “as is” and “as available” basis. While we are committed to providing high-quality financial planning and analysis (FP&A) support, we cannot guarantee specific business, financial, or operational outcomes arising from the use of our Services, as such outcomes depend on various factors beyond our control, including market conditions, business decisions, and client execution. By using our Services, you acknowledge and accept these inherent risks.
   
   
   2. All business, financial, operational, and strategic decisions remain solely the responsibility of the client. Any analysis, guidance, forecasts, models, or insights provided by us are intended solely for informational and decision-support purposes.
   
   
   3. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunity, loss of goodwill, loss of anticipated savings, or loss of data arising out of or related to the use of our Services.
   
   
   4. Our Services do not constitute legal, tax, accounting, audit, compliance, investment, or other regulated professional advice. Clients are solely responsible for consulting their own qualified professional advisors before making financial, legal, tax, investment, or strategic decisions.
   
   
   5. We shall not be responsible or liable for any delay, interruption, or failure in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, internet or system failures, cyber attacks, labor disputes, government actions, pandemics, or interruptions in third-party services.
   
   
   6. You agree to indemnify, defend, and hold harmless AdmirablePro, its owners, employees, contractors, affiliates, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
      1. Your use of the Services;
      2. Your breach of these Terms;
      3. Your violation of any applicable law or third-party rights; or
      4. Any data, information, or materials provided by you to us.
   
   

8. Jurisdiction and Dispute Resolution

   1. These Terms and any disputes arising out of or relating to the Services shall be governed by and construed in accordance with the laws of India.
   
   
   2. In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services, the parties shall first attempt to resolve the matter through good-faith mutual discussions.
   
   
   3. If the dispute is not resolved through mutual discussions within a reasonable period, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat and venue of arbitration shall be New Delhi, India, and the arbitration proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding on the parties.
   
   
   4. Subject to the arbitration provisions above, the courts located in New Delhi, India shall have exclusive jurisdiction for matters relating to enforcement, interim relief, or supervisory jurisdiction over the arbitration proceedings.