Terms of Use and Policies

1. Acceptance of Terms

   1. These Terms of Use and Policies (also referred to as "Terms" herein) apply to this website or any other domain or subdomain owned or operated by us to provide our services. This website is owned and managed by AdmirablePro (also referred to as “we”, “our”, and “us” within these Terms).
   
   
   2. By using our services or accessing this website, or any other domain or subdomain owned or operated by us, you agree to accept these Terms along with all applicable laws and regulations. You are responsible for ensuring compliance with any relevant local laws. If you do not wish to be legally bound by these Terms, please do not access this website or use our services. Please be aware that we may modify these Terms at any time without prior notice. Any modifications will take effect immediately upon being published on this website.
   
   
   3. If you have accepted these Terms on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms. If you do not have this authority, you are not permitted to use our Services on behalf of that entity. Our Services are available to you only if you have reached the age of majority in your jurisdiction of residence and are fully capable of agreeing to, following, and complying with these Terms.
   
   

2. Definitions

   1. “Content” means any text, articles, images, videos, graphics, software, music, audio, information, or other materials appearing on this website or any other domain or subdomain owned or operated by us to provide our Services.
   
   
   2. The “Service” or “Services” refers collectively to this website, all web pages and subdomains within it, any affiliated or successor websites, emails sent by us, and all content related to our offerings. We provide a range of financial planning and analysis (FP&A) services including but not limited to financial modeling and forecasting, budgeting and variance analysis, dashboard creation and MIS reporting, scenario planning and investor presentations. Please note that the scope of our services is focused only on FP&A and MIS reporting. It does not include accounting, accounts payable, accounts receivable, treasury management, audit, taxation, and related finance functions.
   
   

3. Service Plan, Additional Workload, and Unused Hours

   1. The FP&A services offered under our subscription plans are limited to the allocated work hours based on your chosen plan (e.g., 20, 80, or 160 hours per month). These hours represent the maximum time our team is committed to working on your account during a billing cycle. Therefore, we recommend choosing the subscription plan that aligns with your work requirements and the service hours you need each month.
   
   
   2. If you need additional hours than those included in your subscription plan, you agree that you may either purchase our flexible plan or upgrade to a higher plan, if available. Until you take one of these actions, we reserve the right to pause your work and are not obligated to provide services beyond the limits of your subscribed hours. Please be aware that AdmirablePro will make reasonable efforts to notify you before you reach your hourly limit. Ultimately, you are responsible for managing workload expectations within your chosen plan.
   
   
   3. When you buy a subscription plan, we allocate dedicated resources for your work upfront. Hence, unused hours will not carry over to the next billing cycle, and no refunds or adjustments will be made for unused hours. This structure ensures clarity, fairness, and efficient resource allocation for all our clients.
   
   

4. Billing, Payment Terms, and Refund Policy

   1. To ensure the smooth delivery of our Services, we utilize a fixed-fee structure for one-time projects and a subscription model for ongoing assignments. We determine the amount of the fixed fee through mutual discussion based on your scope of work. For fixed-fee projects, we require a 50% advance payment, with the remaining 50% due upon completion of the work. We offer two flexible subscription options: a monthly subscription (billed in advance) and a quarterly subscription (billed in advance at a discounted rate). This approach allows continuous service delivery and improved resource allocation, aligning with your billing period.
   
   
   2. We have integrated with secure third-party payment gateways for subscription payments. Invoices will be issued in USD or another mutually agreed currency and must be paid through our payment gateway.
   
   
   3. The subscription payment must be made in full before the beginning of the billing period. If payment is late, services will be temporarily suspended until the payment is received. No work will commence until the full monthly or quarterly payment is received.
   
   
   4. We offer a no-obligation, free trial, allowing you to evaluate our FP&A services risk-free and start confidently. Also, as we allocate dedicated resources for your work upfront, our subscription plans are non-cancellable and non-refundable, even if some service hours go unused within the billing period. This policy ensures we maintain high-quality services while providing you with clarity from the beginning.
   
   

5. Privacy Policy

   1. At AdmirablePro, we prioritize your privacy and are committed to protecting the confidentiality and integrity of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data while providing our services.
   
   
   2. Before or at the time we collect personal information, we will clearly state the purpose for which the information is being collected.
   
   
   3. We will collect and use your personal data only for the purposes specified at the time of collection or for purposes that are reasonably related, unless we obtain your explicit consent or are required to do so by law.
   
   
   4. We will collect information through fair and legal means with your knowledge and consent wherever applicable.
   
   
   5. In our service delivery, we operate exclusively within the client's systems and tools, including platforms like OneDrive, Microsoft Teams, and any FP&A software they use. It means we do not store, host, or transfer client data outside the client's environment. Therefore, clients retain complete control and ownership of all data, reports, and files.
   
   

6. Client's Responsibity and Intellectual Property

   1. Clients need to provide us with timely access to their data and systems. They should also cooperate with feedback loops and review cycles to improve our outputs. Additionally, clients must keep us informed of any structural or strategic changes that could impact our deliverables. This ensures we remain aligned and responsive to their evolving needs.
   
   
   2. All content on this website is the exclusive property of AdmirablePro. You may not copy, modify, republish, or distribute any material for commercial use without our written consent. Unauthorized use may result in legal action. We reserve the right to remove, restrict access to, or discontinue any part of the website without notice. Continued use after changes constitutes your acceptance of the modified Terms.
   
   
   3. All deliverables (reports, models, dashboards) created specifically for your business become your intellectual property once full payment is made. However, any proprietary tools, frameworks, or templates we use remain our intellectual property unless otherwise agreed.
   
   

7. Indemnity and Limitation of Liability

   1. Our services are offered on an "as is" and "as available" basis. While we are dedicated to providing high-quality financial planning and analysis (FP&A) support, we must emphasize that we cannot foresee how your business will perform in the dynamic marketplace. By using our services, you acknowledge and accept all associated risks.
   
   
   2. Although we provide guidance and insights, we do not guarantee specific business outcomes. Any losses you may experience as a result of implementing our recommendations or leveraging the insights contained in our reports are beyond our liability. Please be aware that the effectiveness of your actions relies on many factors that extend beyond our counsel.
   
   
   3. We are not responsible or liable for service delays or failures caused by events beyond our control, including but not limited to natural disasters, cyber attacks, and government restrictions.
   
   
   4. In using our services, you agree to indemnify, defend, and hold AdmirablePro and its representatives harmless from any claims, liabilities, damages, or losses that may arise. It includes, but is not limited to, lost profits, loss of data, or interruptions to your business operations. Additionally, you will assume responsibility for any costs or expenses (including legal fees) associated with claims related to your use of our services, any breach of these Terms of Use or our Privacy Policy, or any violation of applicable laws, regulations, or the rights of third parties.
   
   

8. Jurisdiction and Dispute Resolution

   1. These Terms will be governed by the laws of India. Any disputes or legal proceedings arising from or related to these Terms will be exclusively handled by the courts in New Delhi, India.
   
   
   2. You agree that any dispute or difference arising from or related to this agreement shall be resolved through mutual discussion and, if necessary, through arbitration under the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitrator's decision will be final and binding, and the jurisdictional seat for arbitration will be in New Delhi, India.